GROUP 06E - CITROEN C5 ESTATE OR SIMILAR

Arnold Clark Car Rental
Arnold Clark Car Rental GROUP 06E - Citroen C5 Estate or similar dumbarton car rental
Manual Late model
2.0L Air Bags
Air Conditioning CD/Radio
Central Locking Power Steering

Vehicle age: Late model

Please note this vehicle group also includes: MAZDA 6, FORD MONDEO, CITROEN C5,

Vehicle Features:
4/5 seats
4/5 doors


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Arnold Clark Car Rental Rental Terms for travel between 25-May-2018 and 27-May-2018


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Aberdeen depot

Address: Canal Road, Mounthooly , Aberdeen , GB

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Aberdeen Airport depot

Aberdeen Airport is a serviced non depot location.

Pick up instructions:

Our driver will make sure that they track your flight and will arrive before your flight lands. They will meet you at the arrivals hall. Our driver will be holding the “Arnold Clark Board” and will have one of the branch mobiles with them.
Meet & Greet contact number - 07806 888628 / 07505 417926
 

Please be aware that you must provide a flight number at booking stage in order for your flight to be met. No flight number will result in the flight not being met. We will only wait 1 hour after the flight has landed. We have a cut off period in place which is 11pm, customers will be met up until this time.

 

DELAYED FLIGHTS
Delayed flights will be met until 11pm. It is imperative that customers contact the rental branch to advise of any delays in order that they can confirm arrangements for the collection of the vehicle. There will be an additional ‘out of hours’ charge of £100 to meet a delayed flight after the office closes, up to 11pm. Any delays after this time will not be met and arrangements will be made to collect the vehicle the following morning.

 

1 HOUR BEFORE CLOSURE OF BRANCH
Any flight due to land within the last hour will now be subject to an additional charge of £50.00

 

OUT OF HOURS – IMPORTANT INFORMATION
There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time. A driver proposal form must be completed and returned 48 hours before the hire is due to start. If payment is not received at least 24 hours before the hire is due to start, the customer will not be met.

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Burton On Trent depot

Address: James Brindley Way, Stretton , Burton-Upon-Trent , GB

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Carlisle depot

Address: Wakefield Road , Kingstown Industrial Estate , Carlisle , GB

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Cumbernauld depot

Address: 1 Deerdykes Road, Westfield Ind. Est. , Cumbernauld , GB

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Dumbarton depot

Address: Dumbarton Road, Milton , Dumbarton , GB

Dumbarton Branch will be closed on 31st May. 

All bookings will be serviced by our Glasgow South Street branch after this date.

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Dumfries depot

Address: 361 Annan Road , Dumfries , GB

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Dundee depot

Address: East Dock Street , Dundee , GB

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Dundee Airport depot

Dundee Airport is a serviced non depot location.

COLLECTION
On arrival please call the branch on 01382 225382 - you will then be met in the arrivals hall by a member of staff from Arnold Clark. If you are arriving out with office hours please call the branch during the day with an estimated arrival time - you will be met in the arrivals hall by a member of staff from Arnold Clark.

 

Please be aware that you must provide a flight number at booking stage in order for your flight to be met. No flight number will result in the flight not being met. We will only wait 1 hour after the flight has landed. We have a cut off period in place which is 11pm, customers will be met up until this time.

 

DELAYED FLIGHTS
Delayed flights will be met until 11pm. It is imperative that customers contact the rental branch to advise of any delays in order that they can confirm arrangements for the collection of the vehicle. There will be an additional ‘out of hours’ charge of £100 to meet a delayed flight after the office closes, up to 11pm. Any delays after this time will not be met and arrangements will be made to collect the vehicle the following morning.

 

1 HOUR BEFORE CLOSURE OF BRANCH
Any flight due to land within the last hour will now be subject to an additional charge of £50.00

 

OUT OF HOURS – IMPORTANT INFORMATION
There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time. A driver proposal form must be completed and returned 48 hours before the hire is due to start. If payment is not received at least 24 hours before the hire is due to start, the customer will not be met.

 

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East Kilbride depot

Address: Eaglesham Road , 1 Brooklands, Queensway Motor Park , East Kilbride , GB

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Edinburgh - City depot

Address: 1 Seafield Street , Edinburgh , GB

Hours of the shuttle bus will be:
Mon - Fri: 9am - 3pm
Sat: 9am - 1200
Sun - no bus running

 

For any clients requiring to be collected in our shuttle bus then this must be clearly advised at booking stage. We must be advised of the exact collection address of where the clients request to be collected from and the booking must be made for the time they wish to be collected. Our driver will then aim to be as close to this time as possible to collect them and will wait 10 minutes max, as there could be other clients also waiting to be collected. If for some reason there is going to be a delay then the branch will call the client before collection to advise. There for it is highly important we get a contact mobile number for the client at booking stage

We will collect from the following Postcodes:
EH1
EH2
EH3 - Excluding West End, Tollcross & Fountainbridge
EH5 - Ferry Road only
EH6
EH7
EH8
EH15
EH16 

We would also collect from Portobello and the cut off would be the Musselburgh boundary. Please note if we are collecting anyone from Waverley Station then you should exit via the Market street exit. Areas nearer the west side of Edinburgh then we would recommend clients to catch the tram to our Sighthill branch where the tram stop is situated just a 2 minute walk from the branch. Tram passengers would get off at Edinburgh Park and the branch is just a 2 minute walk away.

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Edinburgh - Sighthill depot

Address: 16-18 Bankhead Drive , Edinburgh , GB

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Edinburgh Airport depot

Edinburgh Airport is a serviced non depot location.

**** Please allow at least 20 minutes for your vehicle check-in and airport transfer. 

Pick-up procedures 

During Office Hours 

Arrivals

On arrival at Edinburgh Airport, collect baggage and proceed to the UK Arrivals area where you will find our courtesy phone situated on the wall to the right-hand side of the exit door. Dial the phone number listed on the wall. Once your call is connected please provide the rental operator with your name. The shuttle bus collection point is bus stance 1. 

To find the collection point from the terminal exit,  walk straight through the multistorey car park ahead, and when you reach the other side you will see bus stance 1 (first one on the right). The transfer to the rental branch will take approximately 5 minutes. Please Note: we are not in the car rental village.

Departures

During office hours, rental vehicles must be returned to our branch in Eastfield Road, Edinburgh Airport. Upon return to the branch, your vehicle will be checked-in prior to your transfer to Edinburgh Airport in our shuttle bus.  

 

Outside Office Hours

Arrivals 

With prior notice we can provide an airport out-of-hours vehicle delivery service, please contact us on 0131 333 0124 to arrange this. 

Departures 

With prior notice we can provide an airport out-of-hours vehicle drop-off service, please contact us on 0131 333 0124 to arrange this. 

• If you are departing outside of office hours your rental vehicle must be returned to the PremiAir car park around the corner from the rental office. • Rental vehicle keys should be left with a member of staff at the long stay car park reception.

• The long stay car park will provide a courtesy bus to Edinburgh Airport – you will be transferred to the airport immediately. This journey will take approximately 3 minutes. 

***** Please remember to bring your full driving licence (card & paper, if applicable), credit card, passport (if applicable) or proof of address with you when renting a vehicle.
 

1 HOUR BEFORE CLOSURE OF BRANCH Any flight due to land within the last hour will now be subject to an additional charge of £50.00 
 
 
OUT OF HOURS – IMPORTANT INFORMATION There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time.  A driver proposal form must be completed and returned 48 hours before the hire is due to start.  If payment is not received at least 24 hours before the hire is due to start, the customer will not be met. 

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Elgin depot

Address: Edgar Road , Elgin , GB

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Glasgow - Bishopbriggs depot

Address: 64 Kirkintilloch Road , Glasgow , GB

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Glasgow - South depot

Address: 43 Allison Street , Glasgow , GB

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Glasgow - Mount Vernon - City depot

Address: 40 Hamilton Road , Mount Vernon , Glasgow , GB

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Glasgow - South Street - City depot

Address: 1330 South Street , Glasgow , GB

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Glasgow International Airport depot

Glasgow International Airport is a serviced non depot location.

*** Please allow at least 20–30 minutes for your vehicle check-in and airport transfer.

Pick-up and drop-off procedures

During office hours Arrivals

Arrivals: On arrival at Glasgow International Airport, collect baggage and proceed to the courtesy phone situated beside the UK Arrivals Baggage Reclaim area. Dial #6138 for Arnold Clark Car & Van Rental.

Once your call has been connected please provide the rental operator with your name. Our shuttle bus pick-up point is on Bute Road. Please ensure that you have called the branch before going to the bus stop.

Proceed to the front of the terminal building and once outside the terminal, turn right and follow the covered walkway. Please wait at the end of this walkway for our shuttle bus to arrive.

Transfer to the rental branch will take approximately 10-15 minutes. Departures During office hours, rental vehicles must be returned to our branch on Murray Street, Paisley. Upon return to the branch, your vehicle will be checked-in before your transfer to Glasgow Airport in our shuttle bus. 

Departures: During office hours, rental vehicles must be returned to our branch on Murray Street, Paisley. Upon return to the branch, your vehicle will be checked-in before your transfer to Glasgow Airport in our shuttle bus.

Outside of office hours 

Arrivals: With prior notice, we can provide an airport out-of-hours vehicle delivery service up until 11:00 pm.

If you have previously arranged an out-of-hours meet and greet an Arnold Clark staff member will be waiting for you at the courtesy phone at Domestic Arrivals. Please contact us on 0141 847 8602 to arrange this.

If you need to contact the driver outside of office hours please call 07808099149. Departures

Departures: With prior notice, we can provide an airport out-of-hours vehicle drop-off service, please contact us on 0141 847 8602 to arrange this.

If you are departing outside of office hours your rental vehicle should be returned to Glasgow Airport.

Please park your rental vehicle in NCP car park 2 on the first level or above. The ground level is a short stay parking area and any vehicles left there will be charged at the full cost of parking (£5 per hour).

Do not park the vehicle in the fast track level in car park 2.

Leave car park ticket in vehicle glove compartment.

Please ensure you have removed all your belongings from the rental vehicle before locking it securely.

Make a note of the level and row number of where the vehicle is located.

Proceed to the courtesy phone situated beside the UK Arrivals Baggage Reclaim area. Dial #6138 for Arnold Clark Car & Van Rental. Once connected leave a message on our answering machine clearly stating which level and row of NCP car park 2 the vehicle has been left in.

Drop the vehicle keys in the box marked Arnold Clark Car & Van Rental next to the courtesy phone. 
 

**** Remember to bring your driving licence, credit card, passport (if applicable) or proof of address with you when renting a vehicle. All UK drivers must also bring their access code from the DVLA. 

 

DELAYED FLIGHTS
Delayed flights will be met until 11pm. It is imperative that customers contact the rental branch to advise of any delays in order that they can confirm arrangements for the collection of the vehicle. There will be an additional ‘out of hours’ charge of £100 to meet a delayed flight after the office closes, up to 11pm. Any delays after this time will not be met and arrangements will be made to collect the vehicle the following morning.

 

1 HOUR BEFORE CLOSURE OF BRANCH
Any flight due to land within the last hour will now be subject to an additional charge of £50.00

 

OUT OF HOURS – IMPORTANT INFORMATION
There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time. A driver proposal form must be completed and returned 48 hours before the hire is due to start. If payment is not received at least 24 hours before the hire is due to start, the customer will not be met.

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Glasgow Prestwick Airport depot

Glasgow Prestwick Airport is a serviced non depot location.

*** Please remember to bring your full driving licence (card & paper, if applicable), credit card, passport (if applicable) or proof of address with you when renting a vehicle

Pick-up and drop-off procedures 

During office hours 

Arrivals: On arrival at Prestwick Airport, collect baggage and proceed to the public phones situated within the main terminal building. Please dial 0800 389 5145, once your call is connected please provide the rental operator with your name. You will be informed of the location of the shuttle bus pick-up point during the call. Please ensure that you have called the branch before going to the pick-up point.  

Please note; transfer to the rental branch will take approximately 10–15 minutes.

Departures: During office hours, rental vehicles must be returned to our branch in Prestwick Road, Ayr. Upon return to the branch, your vehicle will be checked-in prior to your transfer to Prestwick Airport in our shuttle bus. 

Please allow at least 20–30 minutes for your vehicle check-in and airport transfer. 

Outside of office hours

Arrivals: With prior notice, we can provide an airport out-of-hours vehicle delivery service, please contact us on 01292 261631 to arrange this. *

Departures: With prior notice, we can provide an airport out-of-hours vehicle drop-off service, please contact us on 01292 261631 to arrange this. * 
• Please return your rental vehicle to Watson’s Ayr Park, Tarbolton Road, Prestwick KA9 2SB which is open 24 hours. 
• Rental vehicle keys should be left with a member of staff at Watson’s Ayr Park reception. 
• Watson’s Ayr Park will provide a shuttle bus to Prestwick Airport – please note this journey will take approximately 15 minutes.

*Please note; this service is chargeable.
 

1 HOUR BEFORE CLOSURE OF BRANCH Any flight due to land within the last hour will now be subject to an additional charge of £50.00 
 
 
OUT OF HOURS – IMPORTANT INFORMATION There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time.  A driver proposal form must be completed and returned 48 hours before the hire is due to start.  If payment is not received at least 24 hours before the hire is due to start, the customer will not be met. 

 

 

 

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Huddersfield depot

Address: 386 Leeds Road , Huddersfield , GB

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Inverness Airport depot

Inverness Airport is a serviced non depot location.

Pick-up Procedures

On arrival you should leave arrivals. Once on the main airport concourse outside arrivals our driver will be there with your name on a board.
Meet & Greet contact number – please call the branch on 01463 723 720 on the day of arrival and they will be able to give you the mobile number of the person meeting you.

1 HOUR BEFORE CLOSURE OF BRANCH Any flight due to land within the last hour will now be subject to an additional charge of £50.00 
 
 
OUT OF HOURS – IMPORTANT INFORMATION There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time.  A driver proposal form must be completed and returned 48 hours before the hire is due to start.  If payment is not received at least 24 hours before the hire is due to start, the customer will not be met. 

Please be aware that you must provide a flight number at booking stage in order for your flight to be met. No flight number will result in the flight not being met. We will only wait 1 hour after the flight has landed. We have a cut off period in place which is 11pm, customers will be met up until this time.

 

DELAYED FLIGHTS
Delayed flights will be met until 11pm. It is imperative that customers contact the rental branch to advise of any delays in order that they can confirm arrangements for the collection of the vehicle. There will be an additional ‘out of hours’ charge of £100 to meet a delayed flight after the office closes, up to 11pm. Any delays after this time will not be met and arrangements will be made to collect the vehicle the following morning.

 

1 HOUR BEFORE CLOSURE OF BRANCH
Any flight due to land within the last hour will now be subject to an additional charge of £50.00

 

OUT OF HOURS – IMPORTANT INFORMATION
There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time. A driver proposal form must be completed and returned 48 hours before the hire is due to start. If payment is not received at least 24 hours before the hire is due to start, the customer will not be met.

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Kilmarnock depot

Address: Western Road , Kilmarnock , GB

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Kirkcaldy depot

Address: Caxton Place , Mitchelston Ind Est , Kirkcaldy , GB

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Liverpool - Toxteth depot

Address: 131 Sefton Street , Liverpool , GB

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Livingston depot

Address: Carmondean Centre, Deans , Livingston , GB

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Manchester Airport depot

Address: Unit 14, Ringway Trading Estate , Shadowmoss Road , Manchester , GB

Pick-up and drop-off procedures 

During office hours 

Arrivals: After collecting your baggage, please phone 0161 774 1888. The rental agent will ask for your name, confirm the terminal you have arrived at and give you instructions on where to meet the dedicated Arnold Clark shuttle bus.
Please do not use the car rental village shuttle bus as we provide our own dedicated service and are not situated in the village. We are however situated less than half a mile from the car rental village and our journey time from the terminal should take no longer than five minutes. 

Departures: All vehicles must be returned to our Manchester Airport rental branch. After your vehicle has been checked in you will be dropped outside the departures terminal of your choice.

Outside of office hour

Arrivals: With prior notice, we can provide an airport out-of-hours vehicle delivery service. Please contact us on 0161 774 1888 to arrange this.*

Departures: With prior notice, we can provide an airport out-of-hours vehicle drop-off service. Please contact us on 0161 774 1888 to arrange this.*

*Please note: this service is chargeable

Under no circumstances should any vehicle be left in any of the car parks at Manchester Airport. This will incur a £100 fine.

Remember to bring your driving licence, credit card, passport (if applicable) or proof of address with you when renting a vehicle. All UK drivers must also bring their access code from the DVLA.
 

1 HOUR BEFORE CLOSURE OF BRANCH Any flight due to land within the last hour will now be subject to an additional charge of £50.00 
 
 
OUT OF HOURS – IMPORTANT INFORMATION There will be a charge of £100 to meet customers after the branch closes up to 11pm, we are unable to meet customers after this time.  A driver proposal form must be completed and returned 48 hours before the hire is due to start.  If payment is not received at least 24 hours before the hire is due to start, the customer will not be met. 

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Milton Keynes depot

Address: 43 Winchester Circle , Kingston , Milton Keynes , GB

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Motherwell depot

Address: Shields Road , Motherwell , GB

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Northwich depot

Address: Manchester Road , Northwich , GB

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Preston depot

Address: 116 Hartington Road , Preston , GB

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Sheffield depot

Address: 187 Burngreave Road , Sheffield , GB

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Stafford depot

Address: 12 Spitfire Close, Mustang Drive , Stafford , GB

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Stirling depot

Address: Kerse Road, Volvo Showroom , Stirlingshire , GB

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Wolverhampton depot

Address: Bearing Drive , Steel Park Way , Wolverhampton , GB

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